NANRET PEWAM
Administrative Support Officer
Jos, NG.About
Results-driven Administrative Support Officer with a proven track record in optimizing operational efficiency and enhancing stakeholder experiences. Expertly streamlined administrative processes, managed resources, and facilitated seamless communication to drive organizational effectiveness and support leadership initiatives. Committed to leveraging strong organizational and customer service skills to achieve superior operational outcomes.
Work
Ninjabox LTD
|Administrative Support Officer (NYSC)
Jos, Nigeria
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Summary
Optimized operational workflows and enhanced stakeholder satisfaction by streamlining administrative processes, managing resources, and facilitating effective communication.
Highlights
Improved office efficiency by streamlining administrative processes, documentation, and scheduling, resulting in reduced delays and faster turnaround times for critical tasks.
Strengthened organizational operations through meticulous record management, comprehensive reporting, and strict compliance with internal policies and procedures.
Enabled leadership effectiveness by coordinating essential meetings, preparing detailed briefs, and ensuring timely follow-up on action items to support strategic decision-making.
Optimized resource utilization by efficiently managing office supplies, coordinating vendors, and overseeing basic procurement, leading to cost control and uninterrupted operations.
Enhanced stakeholder experience by serving as a reliable primary point of contact, promptly resolving inquiries, and fostering seamless cross-team communication.
Education
Federal College of Animal Health & Production Tech, Vom.
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N.D.
Science Lab Tech
Beauty of God College
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L.E.A. Primary School
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Languages
English
Hausa
Mwaghavul
Skills
Customer Service & Sales
Customer care/support, Customer experience, Livechat, Customer acquisition & Retention, Onboarding, Inbound/Outbound Sales.
Operations & Strategy
Digital Strategy, Project management, Programme management.
Tools
Google Workspace, Microsoft Office.